Bellperson - The Osprey - Winter Seasonal

Beaver Creek | Beaver Creek, CO, United States

Posted Date 10/02/2020

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Bellperson is responsible for welcoming guests in a warm, friendly, prompt and professional manner. Responsibilities include, but are not limited to:

  • Anticipating guests' needs, responding promptly and acknowledging all guests, despite how busy or the time of day
  • Daily cleaning of entry way, driveway, and sidewalks, standards maintained in front of house and common areas
  • Issuing valet ticket, removing luggage from vehicles and places in front lobby
  • Leading guests to the first available Guest Service Attendant and to other requested destinations in the resort
  • Timely delivery and retrieval of guest vehicle
  • Responding to inquiries with accurate information regarding hours of outlet operations, directions to local attractions and restaurants according to guests needs
  • Timely delivery and retrieval of luggage, amenities, faxes, letters, flowers, boxes, and various other items to guestrooms
  • Utilizing all guest profiles, names and preferences accordingly
  • Handling confidential information, including guest records, with a high degree of integrity
  • Managing front drive objectively to organize short term parking, ensure that cars on not parked illegally or in violation of association agreements, administer parking violations and maintain complete control of all cars parked on the premises
  • Performing all duties associated with valet, bell, concierge and maintenance
  • Performing the daily tasks according to the brand standards and those set forth by the front office manager
  • Other duties as assigned

The Bellperson must also maintain a high level of professional appearance, demeanor and ethics in dealing with both guests and co-workers. He/She must ensure good safety practices of guests and employees throughout the hotel, participate in training classes set up by The Osprey, RockResorts, and Vail Resorts, comply with all resort policies, procedures, and standards of operation.


  • Must be able to read, write, speak, understand and comprehend English fluently - required
  • High school diploma or equivalent - required
  • At least 1 year of hospitality / guest service experience in property of similar size and quality - required
  • Must have or be able to obtain a Colorado driver's license upon hire - required
  • Ability to drive vehicle with standard transmission (manual) - required
  • Must have an acceptable driving record - required
  • Must have excellent communication skills, both written and verbal
  • Must enjoy working with the public and have strong telephone skills
  • Must be able to lift and carry 50 pounds - required
  • Must be able to stand for long periods of time without sitting - required
  • Must be able to work weekends, holidays and evenings - required
  • Resume - preferred
  • Must be able to work the entire season - required
  • In-person interviews - preferred

Benefits include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

We’re looking for team members whose legendary attention to detail and commitment to phenomenal service comes naturally. Pursue a lifestyle that will elevate your expectation of what work can look like. Nothing is too big or too small for the staff to bravely pursue and elevate the expectations of the guest. Do you possess a calling for delivering world-class events and amenities? Then Beaver Creek is for you.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 243968


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