Kids Rental Technician - Full-time & Part-time - Winter Seasonal

Northstar | Truckee, CA, United States

Posted Date 2/12/2020

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.


The Rental Technician is ultimately responsible for the overall quality of the Northstar Children's Rental Shop and Ski School. This position plays an integral role in the success of the school and will have daily communication and interaction with ski school management, instructors, POS staff, inside support staff, children, and parents attending ski school. As a rental technician’s we represent the Kid’s Ski and Board School by ensuring that our guests have the best experience on the mountain. From customer service, providing lesson information, booting, scanning inventory, rental queue procedures, properly setting ski DIN’s, ASTM safety checks, and more.

Additional responsibilities include (but are not limited to):

  • Continuously providing the highest guest customer service
  • Training - including binding certifications, manual DIN, and ASTM certification
  • Providing a higher quality guest experience
  • Workplace safety and supporting safety initiatives
  • Quality control - routine equipment maintenance and safety checks
  • Assisting with the yearly inventory and replacement of retired equipment
  • Torque tests and inventory control
  • Administrative duties
  • Self-development
  • Driving value for the company
  • Superior guest relations
  • Maintaining and promoting teamwork
  • Operational duties and maintenance of physical assets and other duties as assigned


  • Must be 18 years or older
  • High School diploma or equivalent is required
  • 1 years rental shop experience required
  • Must possess superior guest service skills
  • Must be able to read, write, speak, understand and comprehend English fluently
  • Desire to work directly with young children
  • Knowledge of skiing/snowboarding equipment is a must
  • Must be willing and able to be outside in adverse winter conditions
  • Must be able to stand for long periods of time
  • Must be able to lift, bend and carry items with a combined weight of 30 lbs. (such as ski racks, ski and snowboard equipment, etc.)
  • Must be willing/able to work weekends and holidays throughout the season

Preferred Skills:

  • Previous experience with children is preferred
  • Previous rental shop experience preferred

Benefits include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.”

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 206251

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