Bell Valet - Keystone Lodge and Spa - Full and Part Time - Winter Seasonal

Keystone | Keystone, CO, United States

Posted Date 7/20/2020
Description

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.

The Bell Staff has a primary focus on providing courteous, efficient, and knowledgeable service to all guests visiting or staying at our resort. They are to be prompt with luggage assistance and prepared for any incoming tours or groups. Equally as important, they are here to have some fun too!

The Bell Staff responsibilities include, but are not limited to:

  • Act as an ambassador to our guests and be able to create a positive first experience as well as last when they depart
  • Expected to assist as guests drive up with car doors and luggage needs
  • Accompanies guests to room with luggage
  • Provides information to guests on all facilities and activities
  • Explains operation of equipment in guestrooms such as heater controls, ceiling fans, wifi.
  • Performs room checks for occupancy
  • Completes room moves for the guest
  • Stores luggage for guests
  • Handles receiving and delivering of guest packages
  • Keeps supplies stocked at bell desks
  • Pick up and deliver guest laundry
  • Provides room service for liquor and ice
  • Maintain cleanliness of bell desk, bell closet and vehicles
  • Other duties as assigned

The Bell Staff position asks that any candidate be able to demonstrate the following skills or experience:

  • Valid US driver’s license - Required
  • Fluent in speaking, reading and writing English - Required
  • Strong communication skills - Required
  • Ability to perform well under pressure - Required
  • Friendly, courteous, engaging and passionate - Required
  • The ability to relate well to guests and employees - Required
  • Bell/Guest service experience – Preferred
  • Strong working knowledge of computers – Preferred
  • Cash handling – Preferred

Benefits include:

  • Free EPIC passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 221372

Share this job