Retail Supervisor - Full Time - Year Round

Park City | Park City, UT, United States

Posted Date 1/11/2022
Description

Becoming part of the Park City team means you’re joining one of the best ski brands in the world. The legendary Park City mountain and town are crafted from local charm and hospitality. And living and working in Park City brings its own benefits. From the hip and friendly ski-into-town cultural scene to the unrivaled Wasatch powder of America’s largest mountain resort, Park City has a pulse that’s as charming as it is rewarding. Join our team and come experience all that Park City has to offer. www.vailresortscareers.com

Responsible for directing the day-to-day routine work of a larger group of associates, or is a key holder in a smaller store. Responsible for maintaining business standards and has increased decision making authority, acts as manager-on-duty in absence of other management presence. Also fulfills day-to-day work responsibilities for the organization as needed.

ESSENTIAL JOB RESPONSIBILITIES:

  • Fullfill manager-on-duty responsibilities when scheduled
  • Drive Vail Pass Tour shuttle van with trailer (training provided)
  • Guide Vail Pass Tour bike tours with customers (CPR and First Aid training provided)
  • Perform winter and summer rental duties when acting as manager on duty
  • Assist in maintaining and administering operational expectations by following company policies and guidelines
  • Maintain and model high rental, retail and cleanliness standards as set forth by the Store and Regional Manager
  • Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service
  • Maintain all company paperwork according to policies and standards
  • Assist in on boarding and training of new employees in POS, product knowledge, guest service, and sales
  • Assist Store Manager in communicating company values and goals to the employees
  • Manage inventory control and meet or exceed inventory goals
  • Enforce company cash handling and other Loss Prevention policies and procedures
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Communicate ideas or issues with the store manager
  • Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledable assistance
  • Model customer service for employees and promote sales whenever interacting with guests
  • Walk the floor regularly to manage the floor for daily MOD responsibilities
  • Motivate employees to increase sales, units per transaction and transaction size in day to day sales
  • Communicate with with Store Manager to ensure smooth busines operations
  • Ensure that all safety standards are being observed at all times
  • Demonstrate and enforce company values and ethics

JOB REQUIREMENTS:

  • HS Diploma or GED Equivalent
  • At least 1 year relevant work experience required, company experience preferred
  • At least 1 year supervisory experience required
  • Basic computer skills with ability to learn
  • English fluency
  • Excellent communications skills both written and verbal
  • Self-motivated with the ability to multi-task
  • Ability to work a flexible schedule; stores are open 7 days a week and hours vary depending upon location, season, and type of store
  • Familiarity with rental and retail POS systems preferred

Employee Perqs and Discounts!

  • Free EPIC Pass to all of our resorts
  • Discounted dependent ski passes
  • Free ski lessons
  • Discounted lodging at our properties starting at $85/night
  • 50% off Colorado Mountain Express transportation
  • Food and beverage discounts at mountain dining locations
  • Retail discounts at Vail Resorts Retail stores
  • 10-25% off at our Starbucks locations
  • Unique events - Including concerts, employee meals, employee activities, pro competitions

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 397992

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