Retail Supervisor - True North - Full Time - Winter Seasonal - Northstar

Northstar | Northstar, CA, United States

Posted Date 6/23/2022
Description

With diverse tree-lined mountain trails, a world-class terrain park and a vibrant village, Northstar is the perfect setting for families and snow sports enthusiasts alike. Nestled in the Sierra Nevada just 15 minutes from Lake Tahoe, 30 minutes from Reno and a few hours from Napa and San Francisco, it’s easy to explore everything Northern California has to offer. Join the Northstar team and learn why Truckee, CA has been voted one of the “Top 25 Ski Towns in the World.” www.vailresortscareers.com

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

Essential Job Responsibilities:

  • Fulfill manager-on-duty responsibilities when scheduled
  • Assist in maintaining and administering operational expectations by following company policies and guidelines
  • Maintain and model high retail, merchandising and cleanliness standards as set forth by the Store and Regional Manager
  • Assist Store Manager to ensure sales are generated while demonstrating and maintaining an enthusiastic and professional standard of guest service.
  • Maintain all company paperwork according to policies and standards
  • Assist in on-boarding and training of new employees in POS, product knowledge, guest service, and sales
  • Assist Store Manager in communicating company values and goals to the employees
  • Manage inventory control and meet or exceed inventory goals
  • Enforce company cash handling and other Loss Prevention policies and procedures
  • Remain current on new industry products and trends; demonstrate knowledge of products
  • Communicate ideas or issues with the Store Manager
  • Drive sales through direct communication with store employees to ensure customers are provided with the highest level of customer service, emphasizing courteous and knowledgeable assistance
  • Model customer service for employees and promote sales whenever interacting with guests
  • Walk the floor regularly to manage the floor for daily MOD responsibilities
  • Motivate employees to increase sales, units per transaction and transaction size in day to day sales
  • Communicate with the Store Manager to ensure smooth business operations
  • Ensure that all safety standards are being observed at all times
  • Demonstrate and enforce company values and ethics

Job Benefits:

  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, mountain shuttles AND during the summer on bike haul, golf and other activities
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Referral Program

Seasonal Full Time roles are eligible for the above, plus:

  • Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (after eligible employees work 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 445207

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