Retail Sales Associate - Heavenly Sports - Full & Part Time - Winter Seasonal

Heavenly | South Lake Tahoe, CA, United States

Posted Date 2/13/2020

Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.


Provide exceptional service through guest engagement, accurate cashier transactions, and efficient selection/set-up of rental equipment. Duties include cashiering, boot-fitting, ski/snowboard setup, and fulfilling additional customer needs to optimize their resort experience.


  • Enthusiastically engage with every guest to ensure that they feel: happy, relaxed, safe and excited
  • Keep pace in a high energy, extremely fast environment
  • Accurate and efficient cash handling and processing of all retail and rental sales
  • Efficiently and accurately fit/adjust skis, boots, boards and bindings for rental check-out and return
  • Determine all customer needs by developing a relationship, building customer confidence and providing accurate product information to increase retail/rental sales sales
  • Maintain excellent store visual standards by constantly straightening, folding, sizing and restocking merchandise
  • Follow all company standards in regards to safety protocol, cash management, and rental contract completion
  • Move with a sense of urgency and complete all tasks in a timely manner
  • Answer store phones courteously and professionally


  • English fluency
  • Be able to kneel and stand repeatedly as well as be able to be on your feet all day
  • Be able to lift 30 pounds
  • Excellent communication skills
  • Computer literacy
  • Consistently positive attitude
  • Snow sports experience (highly preferred)
  • Retail/hospitality experience (preferred)


  • Part-time: minimum of 3 shifts a week (Saturday required), 15-20 hours a week on average for the Season
  • Available to work mornings, nights and weekends
  • Must work all holidays

Benefits include:

  • Free Ski passes for employees and dependents
  • Discount lift tickets for friends and family
  • Free ski lessons
  • Discounted lodging, food, gear and mountain shuttles
  • Discounted bike haul & golf
  • Medical, Dental, and Vision plans (full-time positions)
  • 401(k) Retirement Plan
  • Excellent training and professional development

If you want to work for a different kind of ski resort, you’ve found your perfect match at Heavenly. With a massive mountain full of off-the-grid terrain and incredible views of Lake Tahoe, Heavenly is for those who want to go big and forge their own path. From on-mountain concerts to world-famous après ski parties and a one-of-a-kind DJ CAT, Heavenly exudes high-energy from first chair to last call. Come be a part of the team committed to delivering a refreshingly unique ski experience.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 206287

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