Reach Your Peak at Vail Resorts. You're someone who pushes boundaries and challenges the status quo. You're brave, ambitious and passionate in everything you do. And we want you on our team. Pursue your fullest potential and never settle in the quest to deliver extraordinary guest service. Join one of the world's most innovative companies and re-imagine a mountain resort experience with us. Welcome to Vail Resorts. Reach Your Peak.
Expedites smooth and efficient guest check-ins and check-outs, handles all guest related activities during stay and handles guest complaints effectively. Needs great customer service skills. Must set an example for all front desk staff. checks all folio's in the Lodging System for any errors and correct them. Runs the night audit. Must stay at front desk at all times except in order to help a guest. Must work closely with security and Night Manager. Must be able to follow directions and maintain great customer service even with out being supervised.
Essential Job Functions:
Complies with guest requests (both in person and on the telephone) while maintaining both internal and AAA standards
Ensures all charges are posted to maintain profitability
Maintains a clean and safe work area, restocking supplies as necessary
Communicates with other hotel departments/other CBMR departments effectively
Follows daily procedures, accurately completes all daily reports and knows all other properties, hotels, restaurants and services the resort offers.
Performs all other related duties as assigned or requested.
High School Diploma or equivalent
Knowledge of Mircosoft Office, basic typing skills and computer knowledge
Must be able to lift up to 10lbs.
Must be able to work weekends & holidays
Prior hospitality experience preferred
Must complete a mandatory background check.
There’s nothing like ski town life in the heart of the Rocky Mountains. You’ll get to live and play in the heart of paradise—and work with some of the friendliest coworkers in the Gunnison Valley. In fact, our guests repeatedly tell us that it’s the welcoming smiles, upbeat attitudes, and friendly vibe that bring them back to Crested Butte (in addition to the great skiing, of course). www.vailresortscareers.com
Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Requisition ID 213827